Vinted Shoppers Share Anger Regarding Size Modifications

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

This online marketplace has revised its size classifications for women's and children's garments but did not contact all users about the change.

Digital Channels Backlash

Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with other platforms.

The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the measurements included one number and one letter, like S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Manual Updates

Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.

Kimberly Owens
Kimberly Owens

A cybersecurity analyst with over a decade of experience in threat detection and digital forensics, passionate about educating users on online safety.